Privacy Policy

Overview

ozeye is an EU-native AI platform. Data privacy is not a feature we added; it is the foundation the platform is built on. This policy explains what data we collect, how we use it, and your rights under GDPR.

Zero Data Retention

ozeye does not store the content of your AI requests or responses. Prompts and completions pass through our gateway to the AI provider and are never logged, cached, or stored. Our audit logs record only metadata: token counts, model used, latency, and cost. No message content is ever retained.

Data We Collect

When you create an account, we collect:

• Email address (for account access and communication)
• Name (optional, for display purposes)
• Usage metadata (token counts, model, provider, latency, cost per request)
• Payment information (processed by Mollie, we do not store card details)

EU Data Residency

All infrastructure is hosted in the European Union. Our servers are in Germany (Hetzner, Nuremberg). AI inference runs on servers in France and Germany through our EU-based providers. Your data never leaves EU jurisdiction.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your usage data
• Object to data processing

To exercise any of these rights, contact us at privacy@ozeye.ai.

Cookies

We use a session cookie for authentication. We do not use tracking cookies, analytics cookies, or any third-party cookies.

Contact

For privacy-related inquiries: privacy@ozeye.ai